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The Comfort will provide you with a smooth and innovative ride that tackles all types of terrain with ease.
The Comfort will provide you with a smooth and innovative ride that tackles all types of terrain with ease.
Mycle

Mycle Comfort Electric Step Through Bike in Stanley Sage

£599.00 £1,099.00 45% off
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Pre-Order

With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery & Collection Dates

Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.

We estimate this will be ready for despatch to you or collection via Click & Collect on Undetermined
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Cycle Spirit London’s return policy lasts 30 days
from the date of purchase. If 30 days have gone
by since your purchase, unfortunately we can’t
offer you a refund or exchange.

In certain circumstances we may be able to offer
you a credit note to the value of the purchase
made.


Cycle Spirit London’s return policy lasts 30 days from the date of purchase. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
In certain circumstances we may be able to offer you a credit note to the value of the purchase made.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. A valid proof of purchase should also be provided for us to process the claim.
Unfortunately, we cannot refund any delivery charges or associated cost in connection with the purchase, unless there is an error on our side.

Several types of goods are exempt from being returned. Perishable goods such as bicycle inner tubes and tyres cannot be returned, unless developed a fault. For hygiene and safety reasons, we also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Items, that have been altered or customised in any way will need to be inspected, as customisation may void your warranty and therefore items may not be covered. In any instance, please contact us directly. Please do not send your purchase back to the manufacturer.


There are certain situations where only partial refunds are granted: (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after purchase or delivery

Under the Consumer Rights Act of 2015 you have an early right to reject goods that are unsatisfactory quality, unfit for purpose or not as described, and get a full refund. But this right is limited to 30 days from the date you took ownership of the goods (this could be the date of purchase or the date the goods were delivered to you - whichever is later). After the initial 30 days, you can't demand a full refund in the first instance, but you still have the right to a repair or replacement


REFUNDS (if applicable)

Once your return is received and inspected, we will send you confirmation to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

LATE OR MISSING REFUNDS (if applicable)

If you haven’t received a refund yet, double check your bank account. Next, contact your credit card company or bank as it may take some time before your refund is officially processed.
If you’ve done all of this and you still have not received your refund, please contact us at info@cyclespirit.com.

EXCHANGES (if applicable)

We only replace new items if they are defective or damaged. If you need to exchange it for any other reason, send us an email at info@cyclespirit.com. Please include your full name, email address, order ID or transaction ID (if you made purchase directly from our store) If possible, then please attach a copy or image of purchase receipt.

SALE ITEM

We do not offer refunds for sale items, unless they are faulty.


SHIPPING YOUR RETURN

To return your product, you should send your items to the following address including your order and contact details.

Cycle Spirit London
599 Lea Bridge Road, E10 6AJ
London, United Kingdom.

In any instance, the buyer will be responsible for paying shipping costs of returning items. If you receive a refund, the cost of return shipping will be deducted from your refund or added to your balance. Alternatively, you can drop items directly to store. The time it may take for your exchanged items to reach you, may vary, depending on your location.

RIGHT TO CANCEL

In addition to our Returns Policy, under the Consumer Contracts Regulations of 2014, you have the right to cancel your order up to 14 days from the day you receive your goods if you are an online, mail or telephone order customer. You then have a further 14 days from the date you notify the retailer of your cancellation to return the goods. The refund will include any standard delivery charges paid. You will be responsible for the cost of returning a cancelled order to us.

We will refund to you the price paid for the items and (unless you did not pay for delivery) the delivery charges that you paid up to a maximum amount of the cost of our standard delivery option. You will be refunded to your original method of payment within 14 calendar days of our receipt of the cancelled items or, if earlier, within 14 days from the day we receive proof of return from you. If we do not receive the cancelled items back, we may arrange to collect them from you at your cost.

To exercise your right to cancel follow the steps below.

Email - Info@cyclespirit.com
Include - The order Number, Purchase Date, and items you wish to cancel.
Once we recieve this, we will aim to get back to you within 48hours.

Mycle Comfort Electric Step Through Bike in Stanley Sage

Season:2024

Brand:Mycle

Code:MYSTEP/SA

Mycle Comfort Step Through

The Comfort will provide you with a smooth and innovative ride that tackles all types of terrain with ease. With a 250W brushless hub and 10.4Ah battery, this electric bike has 45km of range so you can go even further for longer.

Rear Racking

Designed with practicality in mind, the comfort has been fitted with rear racking you can attach a basket with a basket bag and let the bike do all the heavy lifting. You can also add a child seat to the back and let the kids come along for the ride!

Adjustable Bike Stem

Fitted with a Zoom adjustable stem, you can alter the handlebar height and reach, making your ride extra comfortable and tailored for you. The Zoom seat post is fully adjustable with an accessible seat clamp to find your perfect position and height.

Smooth Ride

The comfort has been designed to provide you with a smooth ride for journeys short or long. The RST front suspension fork easily tackles uneven roads. The Selle-Royal saddle is wide padded for ultimate comfort and also has alloy suspension to skilfully absorb impacts from bumps in the road. This in turn is beneficial for your back because any impacts are absorbed in the bike, instead of going directly to your spine.

Discreet Battery

The Comfort has been designed with style and practicality in mind - with a discreet 36V hidden battery in the frame which is completely removable for charging off the bike. It also has a lock on so you won't have to worry about theft whilst you're out and about.

Durable Tyres

The 28-inch semi-slick tread pattern tyres have reliable grip on wet or loose conditions. Ideal for everyday commuting in all weathers. The reflective tape around the sidewalls allows you to be seen for better night time visibility, as well as the plastic wheel reflectors.

All Round Protection

We know how important it is to arrive perfectly wherever you’re heading. The protected, rust-resistant chain will avoid any oily smudges on your leg or trousers. The mudguard will avoid any dirt from spraying on you, keeping you dry and most importantly - comfortable!

Ergonomic Handles

The ergonomic design contours the shape of your hand and features extra grip for a stable, soft and comfortable ride.

Mycle x Ecologi

Planting trees is one of the best ways to reduce carbon pollution,so we have proudly teamed up with Ecologi who are known as the market leader in collective climate action. They are currently funding 1 million trees every few weeks!
At Mycle, we are passionate about reducing our carbon footprint - did you know, our UK workshop runs off 100% renewable energy?!
In this exciting partnership, every order = 1 tree planted! We have already reached our first milestone with over 1000 trees planted!

Technical Information

BIKE WEIGHT:25kg

MAX LOAD:120kg

DIMENSIONS:L188cm x W63cm x H 116cm

RANGE:45km

BATTERY: 36V/10.4AH DMEGC
Battery 2600MAH Cell

BATTERY WEIGHT:2.8kg

CHARGING TIME: 4-6 hours

MOTOR:250W 36V brushless hub

MAX TORQUE: 45 Nm

POWER ASSIST LEVELS:3

MAX SPEED:25km/hour

CHAIN:Rust resistant

PEDALS:Wellgo, Non-slip

SADDLE:Selle Royal (SR- A096U)

FRONT LIGHT:Integrated bright front LED light

REAR LIGHT: Integrated rear brake light

USB PORT: No

DISPLAY:LED Display

CHARGER:Standard UK 3-pin plug

WHEEL DIAMETER:28 inches

TYRES:CST 700 x 40c (28” x 1 5/8")

SUSPENSION: RST Front Suspension Fork

BRAKES & GEARS

BRAKE TYPE:Front & rear Tektro disc brake

BRAKE LEVER:Tektro

GEARS:Shimano 7 speed

FRAME

FRAME:6061 Aluminum Alloy

Sizing Information
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