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Introducing the urban e-bike that takes you beyond city limits. With suspension, thick custom tires and its powerful new battery, Cross has a heart for adventure.
Introducing the urban e-bike that takes you beyond city limits. With suspension, thick custom tires and its powerful new battery, Cross has a heart for adventure.
Cowboy

NEW - Cowboy 4 Cross Full Option E-bike in Lava

£2,699.00 £3,678.00 27% off
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Pre-Order

With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!

Estimated Delivery & Collection Dates

Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.

We estimate this will be ready for despatch to you or collection via Click & Collect on Undetermined
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Cycle Spirit London’s return policy lasts 30 days
from the date of purchase. If 30 days have gone
by since your purchase, unfortunately we can’t
offer you a refund or exchange.

In certain circumstances we may be able to offer
you a credit note to the value of the purchase
made.


Cycle Spirit London’s return policy lasts 30 days from the date of purchase. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
In certain circumstances we may be able to offer you a credit note to the value of the purchase made.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. A valid proof of purchase should also be provided for us to process the claim.
Unfortunately, we cannot refund any delivery charges or associated cost in connection with the purchase, unless there is an error on our side.

Several types of goods are exempt from being returned. Perishable goods such as bicycle inner tubes and tyres cannot be returned, unless developed a fault. For hygiene and safety reasons, we also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Items, that have been altered or customised in any way will need to be inspected, as customisation may void your warranty and therefore items may not be covered. In any instance, please contact us directly. Please do not send your purchase back to the manufacturer.


There are certain situations where only partial refunds are granted: (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after purchase or delivery

Under the Consumer Rights Act of 2015 you have an early right to reject goods that are unsatisfactory quality, unfit for purpose or not as described, and get a full refund. But this right is limited to 30 days from the date you took ownership of the goods (this could be the date of purchase or the date the goods were delivered to you - whichever is later). After the initial 30 days, you can't demand a full refund in the first instance, but you still have the right to a repair or replacement


REFUNDS (if applicable)

Once your return is received and inspected, we will send you confirmation to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

LATE OR MISSING REFUNDS (if applicable)

If you haven’t received a refund yet, double check your bank account. Next, contact your credit card company or bank as it may take some time before your refund is officially processed.
If you’ve done all of this and you still have not received your refund, please contact us at info@cyclespirit.com.

EXCHANGES (if applicable)

We only replace new items if they are defective or damaged. If you need to exchange it for any other reason, send us an email at info@cyclespirit.com. Please include your full name, email address, order ID or transaction ID (if you made purchase directly from our store) If possible, then please attach a copy or image of purchase receipt.

SALE ITEM

We do not offer refunds for sale items, unless they are faulty.


SHIPPING YOUR RETURN

To return your product, you should send your items to the following address including your order and contact details.

Cycle Spirit London
599 Lea Bridge Road, E10 6AJ
London, United Kingdom.

In any instance, the buyer will be responsible for paying shipping costs of returning items. If you receive a refund, the cost of return shipping will be deducted from your refund or added to your balance. Alternatively, you can drop items directly to store. The time it may take for your exchanged items to reach you, may vary, depending on your location.

RIGHT TO CANCEL

In addition to our Returns Policy, under the Consumer Contracts Regulations of 2014, you have the right to cancel your order up to 14 days from the day you receive your goods if you are an online, mail or telephone order customer. You then have a further 14 days from the date you notify the retailer of your cancellation to return the goods. The refund will include any standard delivery charges paid. You will be responsible for the cost of returning a cancelled order to us.

We will refund to you the price paid for the items and (unless you did not pay for delivery) the delivery charges that you paid up to a maximum amount of the cost of our standard delivery option. You will be refunded to your original method of payment within 14 calendar days of our receipt of the cancelled items or, if earlier, within 14 days from the day we receive proof of return from you. If we do not receive the cancelled items back, we may arrange to collect them from you at your cost.

To exercise your right to cancel follow the steps below.

Email - Info@cyclespirit.com
Include - The order Number, Purchase Date, and items you wish to cancel.
Once we recieve this, we will aim to get back to you within 48hours.

NEW - Cowboy 4 Cross Full Option E-bike in Lava

Season:2024

Brand:Cowboy

Code:COW4CRO/L

SAY HELLO TO COWBOY CROSS

Introducing the urban e-bike that takes you beyond city limits. With suspension, thick custom tires and its powerful new battery, Cross has a heart for adventure.

Optimized for riders between 165-195 cm tall

Features

Maximum Range : 60-120 km
Top speed : 25 kmh/15mph
Charge time : 3 hrs 50 min
Weight : 27 kg
Warranty : 2 years

Grip and control

The 60mm tires with custom tread mean you can ride with confidence, over city cobbles, gravel paths or forest tracks.

Carry more with custom rack

With its grippy bands, the sturdy integrated rear rack provides increased load capacity to carry groceries in the week, and your surfboard at the weekend.

More capacity, more distance

Our iconic removable battery has been fully upgraded. Assembled in Denmark, it features 30 cells, offering 540 Wh — so you can ride up to 120km between charges.

Glide over it all

With an inverted fork offering 40mm of travel — easily adjustable to suit your needs — the Cross offers a smooth ride in the city and a fun, responsive ride when further afield.

Hydraulic Brakes

Hydraulic disc brakes will stop you in your tracks the second you make contact.

Comfort Saddle

Selle Royal saddle equipped for comfort and durability atop the seat post with its adjustable suspension.

Grippy Pedals

Improved grip especially designed for the Cross and its ability to tackle tougher terrain.

Beautiful Simplicity

The Cross is a design icon in the making. Its clean lines are achieved using hidden cables, no visible welds — and the highest quality parts and materials

PERFORMANCE KIT

Get the latest in connected design and technology for an e-bike experience at the highest performance level

AdaptivePower

Cowboy's legendary AdaptivePower™ has been enhanced to make the new Cross extra nimble, so hills feel flat, heavy loads feel weightless, and even strong headwinds become a breeze.

Cockpit with Wireless Phone Charging

With your phone securely docked in the cockpit, it charges wirelessly for an effortless ride start to finish

Fast Battery Charger

Recharge your battery in only 2hrs 40mins – almost an hour quicker than our regular one – to get back on your bike in a flash

LED Battery Indicators

Know your battery level with a glance at the cockpit. Visible before you dock, with your exact charge percentage in your ride dashboard

Core Power and Connectivity

IntuitivePower

At the core of every bike is the original ride feeling technology to intuitively match your pedaling force for the power you need

Google Maps Navigation

With in-app mapping and bike-friendly directions, choose the fastest route or find the way there with fewer turns or less traffic

Removable Battery

Charge up anytime, anywhere with a battery that removes easily from the frame. The app will keep you informed of your current range and when it's about time to recharge.

Integrated Cockpit

Get a good grip and a sporty look with the streamlined handlebars that rise to meet the cockpit. Dock your phone to charge it wirelessly and stay seamlessly connected.

Road Companion

Your daily companion is on the lookout for what's ahead, like the weather, your state of charge, or an extra dose of wisdom along the way

Ride Dashboard

Manage the connected features of your bike directly from the integrated cockpit for a seamless and intuitive riding experience

Ride Stats

Track your ride activity including distance, speed and the route you took, while you look to achieve new riding streaks and milestones

Find My Bike

See where your bike is locked securely nearby or trace its every move with GPS tracking and precise location guidance

Groups and Leaderboards

Join rider groups that share your interest or locale and compete with new rivals as you go the distance on leaderboards


With contextual awareness built into the motor to sense any change in condition or terrain, staying in the flow becomes a transformative riding experience.

Incline

Make contact with a change in slope inclination and you'll fly right up the hill at the same speed as before.

Headwind

Catch a headwind as the bike senses the wind's strength to give you the extra power you need to cut through it.

Gravity

Pack a lot of gear onto the bike and you'll be lifted back up to handle the added weight no sweat.

Sizing

Optimized for riders between 165-195 cm tall

Technical Information

Key Specifications

  • Colors Lava, Moss, Mushroom
  • Rider's height Optimized for riders between 165-195 cm tall
  • Weight 27.9 kg, including battery
  • Battery Range 60-120km
  • Charging time 100% recharged in 3 hours and 55 minutes
  • Assist Speed up to 25km/h
  • Included in box 3 mm, 4 mm, 5 mm and 6 mm Allen keys, belt spanner, 4x Spoke reflectors, rear reflector, bell
  • Warranty 2 years
  • Total length 189 cm
  • Maximum total weight (rider + bike + luggage) 140 kg
  • Control mode Connected phone with app + battery unlock
  • Battery 3,3 kg weight, 30 Cell lithium ion battery 21700, 540 Wh
  • Frame Material Aluminium 6061
  • Fork Inverted Coil Suspension, 40mm max travel
  • Belt Material Carbon Fibre Reinforced, 1573 mm length, 12 mm width, 143 teeth
  • Tires Cowboy custom, 60 mm width, 559 mm diameter
  • Brakes Front and Rear Hydraulic Disc, Tektro
  • Seatpost - Suspension Telescopic coil spring, 40mm travel
Sizing Information

Optimized for riders between 165-195 cm tall

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