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With an extra-large cargo box and a host of ergonomic features, it is the best travel companion to carry your little ones through life's little adventures.
With an extra-large cargo box and a host of ergonomic features, it is the best travel companion to carry your little ones through life's little adventures.
Tenways

Tenways One Cargo eBike + Free ABUS Ivy Sold Secure Chain Lock

£4,999.00
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Pre-Order

With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery & Collection Dates

Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.

We estimate this will be ready for despatch to you or collection via Click & Collect on Undetermined
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Cycle Spirit London’s return policy lasts 30 days
from the date of purchase. If 30 days have gone
by since your purchase, unfortunately we can’t
offer you a refund or exchange.

In certain circumstances we may be able to offer
you a credit note to the value of the purchase
made.


Cycle Spirit London’s return policy lasts 30 days from the date of purchase. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
In certain circumstances we may be able to offer you a credit note to the value of the purchase made.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. A valid proof of purchase should also be provided for us to process the claim.
Unfortunately, we cannot refund any delivery charges or associated cost in connection with the purchase, unless there is an error on our side.

Several types of goods are exempt from being returned. Perishable goods such as bicycle inner tubes and tyres cannot be returned, unless developed a fault. For hygiene and safety reasons, we also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Items, that have been altered or customised in any way will need to be inspected, as customisation may void your warranty and therefore items may not be covered. In any instance, please contact us directly. Please do not send your purchase back to the manufacturer.


There are certain situations where only partial refunds are granted: (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after purchase or delivery

Under the Consumer Rights Act of 2015 you have an early right to reject goods that are unsatisfactory quality, unfit for purpose or not as described, and get a full refund. But this right is limited to 30 days from the date you took ownership of the goods (this could be the date of purchase or the date the goods were delivered to you - whichever is later). After the initial 30 days, you can't demand a full refund in the first instance, but you still have the right to a repair or replacement


REFUNDS (if applicable)

Once your return is received and inspected, we will send you confirmation to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

LATE OR MISSING REFUNDS (if applicable)

If you haven’t received a refund yet, double check your bank account. Next, contact your credit card company or bank as it may take some time before your refund is officially processed.
If you’ve done all of this and you still have not received your refund, please contact us at info@cyclespirit.com.

EXCHANGES (if applicable)

We only replace new items if they are defective or damaged. If you need to exchange it for any other reason, send us an email at info@cyclespirit.com. Please include your full name, email address, order ID or transaction ID (if you made purchase directly from our store) If possible, then please attach a copy or image of purchase receipt.

SALE ITEM

We do not offer refunds for sale items, unless they are faulty.


SHIPPING YOUR RETURN

To return your product, you should send your items to the following address including your order and contact details.

Cycle Spirit London
599 Lea Bridge Road, E10 6AJ
London, United Kingdom.

In any instance, the buyer will be responsible for paying shipping costs of returning items. If you receive a refund, the cost of return shipping will be deducted from your refund or added to your balance. Alternatively, you can drop items directly to store. The time it may take for your exchanged items to reach you, may vary, depending on your location.

RIGHT TO CANCEL

In addition to our Returns Policy, under the Consumer Contracts Regulations of 2014, you have the right to cancel your order up to 14 days from the day you receive your goods if you are an online, mail or telephone order customer. You then have a further 14 days from the date you notify the retailer of your cancellation to return the goods. The refund will include any standard delivery charges paid. You will be responsible for the cost of returning a cancelled order to us.

We will refund to you the price paid for the items and (unless you did not pay for delivery) the delivery charges that you paid up to a maximum amount of the cost of our standard delivery option. You will be refunded to your original method of payment within 14 calendar days of our receipt of the cancelled items or, if earlier, within 14 days from the day we receive proof of return from you. If we do not receive the cancelled items back, we may arrange to collect them from you at your cost.

To exercise your right to cancel follow the steps below.

Email - Info@cyclespirit.com
Include - The order Number, Purchase Date, and items you wish to cancel.
Once we recieve this, we will aim to get back to you within 48hours.

Tenways One Cargo eBike + Free ABUS Ivy Sold Secure Chain Lock

Season:2025

Brand:Tenways

Code:TWCARGOONE

CARGO ONE

The Flagship Family Bike
Designed for your most precious moments

With an extra-large cargo box and a host of ergonomic features, it is the best travel companion to carry your little ones through life's little adventures.

Rider Height
One size for riders of 160 ~ 195 cm (5'5'' ~ 6'5'')
Top Speed
25 km/h
Range
Up to 90 km
Weight
Net weight: 56 kg (excluding all accessories)
Full weight: 58 kg (including all accessories)
Permissible Max. Weight: 250 kg
Battery
960Wh (48V, 20Ah) Lithium-ion Battery with LG Cells

Looks So Cool
Because It Is.

Eye-catching Ride
Automatic Ambient Light

Nicely greets you as soon as you start your bike. A unique feature that sets the scene for an eye-catching ride.

All-weather Visible Ride
Car-grade Side Lighting

Experience safety in style. High-visibility, fog-proof daytime running lights give you peace of mind in all weathers, at all times.

Worry-free Ride
Turn Signals Included

Combining simplicity with functi

A cozy ride
for your little ones

Ample comfort for adult riders and child passengers, with a versatile cargo box for stress-free travel.

Extra Large Cargo Box
Room to spare

800-liter capacity
With 5-point safety belts

Suspension Front Fork
Cushioned Comfort

50-mm travel
Tailored for front passengers

Royalgel Saddle
Longer Rides Made Easy

up to 40%
pressure peak reduction

Two-point Adjustable Stem
Suits for The Whole Family

0 to 90 degrees angle
0 - 100 mm extra height

Unmatched versatility
Perfect for a multi-tasker like you.

Parents are the ultimate multi-taskers! CARGO ONE is your versatile partner in managing daily life, supporting you in all kinds of ways.

Securely carry kids and cargo

A roomy cargo box with tall walls, for your kids to feel safe and comfortable, even around other cargo.

Easy cargo box removal

Larger packages aren't a problem. You can easily remove the cargo box by unscrewing just four bolts, revealing a sturdy platform ideal for transporting larger parcels.

Tool-free child seat removal

Carrying cargo without the kids? Parents can uninstall and remove the safety belt and child seat by hand, without the need for screwdrivers.

Reliable drive system with a touch of style

A carefully tuned drive system that delivers reliable, safe performance without compromising on looks.

Heavy-duty Mid-drive Motor

Tiny size packs a big punch. The exceptionally powerful mid-drive motor can handle fully loaded journeys with ease.

Gates CDX Carbon Belt

Extremely durable component, that’s low-maintenance and hassle-free. Plus, you won’t have any worries about getting your clothes dirty.

Enviolo Stepless Shifting Hub

Super user-friendly system that enables gearing to be shifted even when your bike is at a standstill, enabling CARGO ONE to always be in the right gear.

Ride Smart.
Ride Connected.

Connect with the TENWAYS App to record your rides in real time and track your stats.

Cast directions straight to the integrated LCD display for seamless navigation.

Communicate with our team directly through the integrated help center.

Technical Information
ELECTRONICS

Motor
Bafang M600 Cargo (250W Power, 100 Nm Max. Torque)

Sensor
Integrated Torque Sensor for the Mid-drive Motor

Controller
Integrated Controller of the Mid-drive Motor

Display
TFT LCD Color Display

Battery
960Wh (48V, 20Ah) Lithium-ion Battery with LG Cells

Lights
StVZO-compliant

PERFORMANCE

Top Speed
25 km/h*

*The motor will stop giving assist at the stated top speed. You can still ride beyond the stated top speed with pure muscle power. This limit is set in accordance with local regulations.

Range
Up to 90 km*

*Results of single battery charge range tests with an empty cargo box. Actual performance will vary depending on load, PAS levels, temperature, road conditions, rider's weight, etc.

Climbing Ability
Suitable for Climbing Slopes*

*The actual performance would depend on the rider's physical strength.

COMPONENT

Frame
6061 Aluminium Frame

Crankset
Aluminium Alloy Crankset

Wheels
6061 Aluminium Rims

Rear Derailleur
Enviolo Stepless Shifting Hub

Drivetrain
Gates CDX Carbon Belt

Front Fork
SR SUNTOUR Suspension Front Fork

Tires
SCHWALBE 20''*2.15/26''*2.15 Puncture-proof Tires

Brake
Tektro Four-piston Hydraulic Disc Brakes

Bottom Bracket
Fully-concealed Bottom Bracket

Saddle
Selle Royal Saddle

Weight*
Net weight: 56 kg (excluding all accessories)
Full weight: 58 kg (including all accessories)
Permissible Max. Weight: 250 kg

*All stated weight numbers have a +/- 3%-5% tolerance. Net weight includes the battery but excludes all accessories. Full weight includes the battery and all accessories.
Sizing Information
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